Request for additional electricity meter data
Electricity meter data is available to all customers who are registered to MyAccount, Hydro Ottawa’s online customer portal. Through MyAccount, you can access up to two years of your electricity meter data (hourly interval) free of charge, 24hrs a day, seven days a week.
If you want more data than what is available through MyAccount, please complete the below form. You are also required to complete this form if you want to provide consent to Hydro Ottawa to share your electricity meter data directly with a third-party individual or organization.
Hydro Ottawa's Consent for Information Release form must also be completed and attached with this online form for Hydro Ottawa to share your electricity meter data with a third-party who is not listed as an Account Owner. No other format will be accepted other than Hydro Ottawa's Consent for Information Release form.
Please note, a Special Billing Service *Charge of $130/hr* (billed in 15 minute increments with a minimum charge of one hour) is applied when customers request historical usage data.
*This charge is subject to change. Visit zeya168.com/other-charges for more information.